Good call!

Making phone calls can be good business. Why?

E-mail is fine to communicate. It can be direct and semi-formal, and it leaves a trail. But it's not always immediate and is rarely as personal as a phone call. The power of the human voice is formidible!

Here's a terrific essay by high-tech goddess Gina Trapani, founder (and author) of Lifehacker (the website and the book) on the value of making phone calls.


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